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By Jane E. Klobas

This ebook examines the functions had to remodel a globally disbursed association right into a digital association (an association that exists and operates throughout time and distance with the help of worldwide communications applied sciences resembling the Internet). It introduces concepts for definition of objectives for virtualization, for tracking development towards virtualization and for learning the influence of virtualization on social uncertainty, wisdom sharing and data move, organizational reminiscence, transactive reminiscence, groups of perform and organizational dedication, energy and control.These options are utilized in a longer case examine of a improvement relief organization's makes an attempt to exploit wisdom administration for virtualization over a yr interval. The multidisciplinary group of authors examines virtualization from issues of view starting from the organizational to the technological to the sociological and mental.

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Additional info for Becoming Virtual: Knowledge Management and Transformation of the Distributed Organization

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Crandall NF, Wallace MJ (1998) Work & rewards in the virtual workplace. AMACOM, New York 8. Drucker P (1999) Management challenges for the 21st century. ButterworthHeinemann, Oxford 9. Eckerson WW (2006) Performance dashboards: measuring, monitoring, and managing your business. Wiley, Hoboken, NJ 10. Fritz MBW, Narasimhan S, Rhee H-S Communication and coordination in the virtual office. Journal of Management Information Systems 14:7–28 11. Haywood M (1998) Managing virtual teams: practical techniques for hightechnology project managers.

However, the use of ICT to support collaboration and communication was low, due in part to remoteness, but also to restrictions imposed by the corporate information technology (IT) strategy. Further, staff had not internalized virtualization as the status quo; it remained something separate or “added on to” current operations. But, these were all impressions obtained from senior managers. A more accurate and reliable indication of the extent to which the current state of the organization reflected the organization’s goals for being virtual would require more systematic study.

User support was available only during HO working hours (8am to 5pm Central European Time). There was an introductory video to use of IT systems, but it was available only in the language of HO. 4 Systems for Communication and Collaboration The company-wide standard for e-mail was Microsoft Outlook. Outlook was also used to manage calendars, including the calendars of traveling staff. Staff without VPN access could not use the company’s Outlook system. One problem with use of Outlook was that the Internet browser must be connected to the mail servers in HO throughout the e-mail session.

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