By Mats Alvesson
This e-book addresses the idea that of data, and its use within the contexts of labor and businesses. It presents a severe knowing of present techniques to wisdom administration, association and the 'knowledge economy'. the writer describes a couple of situations of 'knowledge in depth firms', together with IT enterprises, administration consultancy companies, ads companies and existence technology businesses. He emphasizes the anomaly of data within the enter, procedure, and output paintings, and means that we must always be cautious in assuming an excessive amount of concerning the nature, position, and results of 'knowledge' in company existence. as an alternative, we must always comprehend the built nature of data and scrutinize wisdom claims rigorously. Alvesson appears at a number of elements of administration and dealing existence, together with human source administration matters, purchaser regulate and the law of id. Rhetoric, symbolism, picture, the politics of data claims, and identification are all proven to be the most important for figuring out the administration of 'knowledge in depth firms'. by way of difficult key assumptions in present pondering wisdom and association, a unique theoretical process is advised. The booklet might be of curiosity to enterprise and administration teachers fascinated by problems with wisdom and association and may function supplementary examining for graduate and ultimate 12 months undergraduate enterprise and administration scholars.
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Extra resources for Knowledge Work and Knowledge-Intensive Firms
Example text
Scepticism includes taking seriously the political element in efforts to establish an occupation as a profession. This point is, of course, also relevant to firms that lay claim to superior knowledge or expertise: this is politically neutral neither in intent nor in effect. It is therefore vital to study critically these claims and not, as a large part of the literature does, take them at face value. e. belongs to the ‘true’ or acknowledged professions). Of course, some of the specifics of the category of PSF receive less attention in this book owing to its broader aspirations.
Terms such as ‘strategy’, ‘leadership’ and ‘profession’ are used in highly varied, often vague, and typically ideologically loaded ways. This does not, of course, mean that they are meaningless or that we would necessarily be better without them. We have to accept some uncertainty in the terms we are using to direct the spotlight in a particular way. As students of language have pointed out, language does not mirror reality, it constructs particular versions of it. We have to use language that is not neutral or self-evidently productive of understanding.
This means that we can hardly talk about knowledge as codified and stored in databases. This is then better seen as information, not knowledge, since knowledge calls for something including judgement, including the critical assessment of information and the ability to translate data into information. g. research reports that call for special pre-understanding to be made sense of, one may talk about outputs and resources of knowledge work, rather than information or knowledge, preserving the latter term for something including the active use of judgement.