Download Human Factors in the Health Care Setting: A Pocket Guide for by Advanced Life Support Group, Peter-Marc Fortune, Mike Davis, PDF

By Advanced Life Support Group, Peter-Marc Fortune, Mike Davis, Jacky Hanson, Barabara Phillips

Human elements pertains to the interplay of people and technical platforms. Human elements engineering analyzes projects, contemplating the elements relating to a few elements focusing fairly on human interactions and the interface among humans operating inside platforms. This ebook may also help teachers educate the subject of human elements.

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Extra info for Human Factors in the Health Care Setting: A Pocket Guide for Clinical Instructors

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I. (1976) Introduction to Type, 2nd edn. Center for Applications of Psychological Type, Gainesville, FL. CHAPTER 6 Communication and assertiveness Learning outcomes By the end of this chapter you should be able to demonstrate an understanding of: • effective communication • barriers to effective communication • strategies for dealing with barriers Introduction and aims Communication skills have been a feature of the curriculum for medical students for some time and there is evidence (Salmon & Young 2011) to suggest that it has had a beneficial effect, particularly in the context of doctor–patient encounters.

The surgeon returns later and is angry to find that his instructions have not been followed. He says that the nurses on the surgical wards would have followed his instructions to the letter and that he would obviously have written the fluids up later. In this case, both parties were exhibiting behaviours that would be acceptable in their normal environment. Due to a collision of behaviours in an unfamiliar environment, patient care suffered. types of surgery, promote and reward more assertive behaviours.

Lippincott Williams & Wilkins, Philadelphia. , Woloshynowych, M. & Vincent, C. (2001) Exploring the causes of adverse events in the NHS hospital practice. Journal of the Royal Society of Medicine 94, 322–30. Human cognition and error 19 Rasmussen, J. (1983) Skills, rules, knowledge: signals signs and symbols and other distinctions in human performance models. In: IEEE Transactions on Systems, Man and Cybernetics, vol. SMC-13(3), pp. 257–66. T. (1990) Human Error. Cambridge University Press, Cambridge.

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