By Kim Viborg Andersen
E-government and Public area strategy Rebuilding: Dilettantes, Wheelbarrows, and Diamonds offers an enter to rebuild and enhance the tactics within which the general public zone practice actions and have interaction with the voters, businesses, and the formal elected decision-makers. via 11 chapters, the e-book emphasizes info platforms (IS) because the car for redirecting the general public area in the direction of its key shoppers. The e-book stresses severe potential demanding situations inhibiting the electronic transformation utilizing job and client centric purposes. The dilettantes within the public quarter are wanting upgrading, rethinking, and refocusing their use of IS. there's a have to revisit the large use of electronic wheelbarrows to transmit info, and supplement the transactional concentration with IT-enabled research of the actions. there's additionally a necessity to acknowledge that's usually are not simply flashy and shining diamonds to be proven off on targeted events. IS are, as such a lot diamonds, synthetic items, a part of the actions and meant for alternative every time the diamonds are not any longer compatible for serving their function - diamonds don't final eternally.
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Additional info for E-government and Public Sector Process Rebuilding: Dilettantes, Wheel Barrows, and Diamonds
Sample text
In some of the empirical studies, the impacts on intraorganizational control are more ambiguous. Clement (1994) finds, in his study of telephone operators, library assistants and secretaries, that IT has been a factor in redistributing control toward those lower in the organizational hierarchy. However, in his study of gender and job functions, Norris (1992) concludes that IT has not changed important aspects of control and has not created friction among work peers or between employees and managers.
Some local governments have introduced videotext systems or web-based systems to streamline this function or to allow citizens to make direct inquiries electronically (Steyaert 2000). Also, GIS systems over the web have improved public participation in such areas as environmental decisionmaking (Brudney and Brown 1992; O'Looney 1997). These systems enable citizens to search for and visualize useful information and then to communicate to relevant units of the government by a means that can be considerably easier than face-to-face connection.
Overall, more than one-fourth of the findings deal with these impacts of IT on interactions involving the public sector and politics. During the period analyzed, the substantial majority of the documented impacts on interactions are related to changes in the internal operations of a governmental unit. 4 in the fact that nearly three-fifths of the findings that address the effects of IT focus either on the shifts in intraorganizational control and power (36%) or on coordination and cooperation between governmental units (26%).