Download Case Studies In Knowledge Management by Murray E. Jennex PDF

By Murray E. Jennex

Case stories in wisdom administration offers wealthy, case-based classes realized from a number of examples of tangible functions of data administration in various organizational and worldwide settings. numerous KM matters are explored, together with concerns linked to development a KMS, organizational tradition and its impression on wisdom seize, sharing, re-use, process, and implementation of KM projects and a KMS. the advantage of concentrating on case and motion learn is this study presents an in depth and in-depth history and research at the matters, offering readers with larger perception into the problems mentioned.

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CASE DESCRIPTION This paper will specifically focus on the KM strategy implemented for the European implementation of a global leadership programme. The programme is one of three core programmes in a Global Leadership Development Curriculum and targets high-performing, high-potential colleagues with people management responsibility. It is a three-day off-site event. Titled “Managing Essentials,” it was launched in the spring of 2002. The business used an external provider to deliver across the globe with a core team of dynamic and experienced facilitators.

ACKNOWLEDGMENTS The work described in this article was carried out at the Jet Propulsion Laboratory, California Institute of Technology, under contract with the National Aeronautics and Space Administration. We would like to acknowledge the contributions of Eric Ramirez in the implementation and administration of JPL 101, and offer special thanks to Barbara Amago, Winston Gin, Cara Cheung, Sanjoy Moorthy, and Angela McGahan for their contributions. An earlier version of this chapter was presented at the 37th Hawaii International Conference on Systems Sciences – 2004.

Is prohibited. ” The main findings that were affecting the development of an efficient OMIS were mainly training, management of OMIS, communication, technology, and corporate culture. INTRODUCTION The information system (IS), which supports capturing, gathering, and distribution of knowledge, is one component of the organizational memory; and it is defined as an organizational memory information system (OMIS). The professional services (PS) division of an IT Company “CITE”2 in Egypt was suffering from knowledge loss due to a high turnover rate.

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