By Alan Bond
Even though we are living in an age of e mail, cell networking, and fax machines, a really actual and critical want persists for old style written correspondence. This e-book solutions that want (some have known as it a misplaced artwork) in solely modern phrases, with suggestion, guideline, and sturdy pattern letters that readers can adapt and use for his or her personal reasons. .
Read Online or Download Over 300 Successful Business Letters for All Occasions PDF
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Additional resources for Over 300 Successful Business Letters for All Occasions
Sample text
Therefore, we demand a formal and thorough investigation of our claim. Your recent action not to replace the faulty floor-to-floor belt conveyor constitutes a flagrant breach of contract. Things have now reached the point that I want action within forty-eight hours or I will place the whole matter in the hands of my lawyer. < previous page page_35 next page > < previous page page_36 next page > Page 36 Responding to Letters of Complaint (Reply and apology for problems with an oven) Date Name/Title Business/Organization Address City, State Zip Code Dear Name: Thank you for telling us about your problems with the electric oven that you purchased in our store on January 14.
Our company allows a trade discount of 25 percent off the quoted list prices to wholesalers in North America. Please find enclosed a copy of our latest catalog and price list quoting prices for delivery in Montreal. The prices quoted are subject to change, however, because the international market for pure cotton is rather unstable at the moment. Of course, we will inform you by fax or telephone if there is an increase in our quoted prices. We believe we have covered every point of your inquiry in our recent follow-up letter.
As soon as the desk arrives, we will telephone you immediately and will arrange a convenient delivery time. We regret the inconvenience this has caused you. Sincerely, Signature Name Useful Sentences for Acknowledging and Responding to Letters of Complaint Thank you for your letter of February 28 bringing this problem to our attention. We thank you for bringing this matter to our attention. Thank you for writing us as candidly as you did about the defect in your new vacuum cleaner. We can understand your annoyance at not having received the color television set you ordered on September 15.